Fantastic experience - highly recommend. My family and I have purchased from Pure Jewels over the years and we have never been disappointed. Special shout out to Zeel and Parth who went above and beyond for us. Very professional service and one of the best jewellery providers I have come across.
Absolutely beautiful, authentic jewellery. My go to place for jewellery. Outstanding customer service, very kind hearted, polite members working here that aim to put their customers first. Simply brilliant. HIGHLY recommended. Nothing to fault.
Really accommodating throughout the whole process, they set up a whatsapp group and sent me over lots of photos of the product and answered all of the questions that I was unsure on. Kept me up to date with the whole order. Would definitely recommend PureJewels and will be a returning customer in the future. Thanks everyone at PureJewels!
Jay, from the moment we stepped into your shop over 2 years ago, until we picked up my engagement ring recently, we haven't had anything else other than an amazing service from you. You listened to what I was about and how I had awful experiences when it came to ring shopping in Hatton Gardens. I never thought I would find something I loved so much. I'm so happy Haps introduced you to me and I can't thank you enough for caring and listening to what I wanted. I wanted something unique, not the norm, and without being pushy you were spot on when it came to sourcing my rock, a rare teal saphire. You kept me involved in the design process every step of the way, by sending pics on whatsapp late at night and listening to feedback, recommending your ideas, everything that your vast experiences bring on this subject and most of all, what I wanted. All I can say thank you, thank you and thank you - to everyone else out there, I can't recommend this place and Jay enough.
Pure Jewels hit the mark every single time. I purchased the engagement ring and wedding bands from here and am still astounded by the attention to detail, quality and craftsmanship. Jay is dedicated to bringing the right product to deliver beyond our expectations. I am also seriously impressed with the speed of delivery and frequent communication during the order process which contributes to an exceptional customer service overall.
